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HMP Release 1.5 for Linux Software Installation Guide — August 2005 21

4.Troubleshooting

This chapter provides the following information about troubleshooting problems encountered when

installing Intel NetStructure

Host Media Processing Software Release 1.5 for Linux:

• Checking the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

• Understanding the Install Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

• Contacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.1 Checking the Installation

After the HMP Software has been installed as described in Chapter 2, “Installing the Software”,

you can enter the following commands to confirm what has been installed:

1. To check which packages were installed, enter:

rpm -qa lsb-intel-hmp-\*

The names of the installed packages are listed.

See Table 2 for the software packages that are installed for each menu selection, and see

Table 3 for a description of each package.

2. To list the contents of the /usr/dialogic directory, enter:

ls /usr/dialogic

See Table 4 for a description of the directories under /usr/dialogic.

Table 2. Software Packages Installed

Menu Selection Packages Installed

Intel NetStructure Host Media

Processing Software

lsb-intel-hmp-com, lsb-intel-hmp-dmdev, lsb-intel-hmp-hmp, lsb-intel-hmp-

ooc

SNMP Component Manager lsb-intel-hmp-com, lsb-intel-hmp-ooc, lsb-intel-hmp-snmp

Documentation lsb-intel-hmp-docs

Install All lsb-intel-hmp-com, lsb-intel-hmp-dmdev, lsb-intel-hmp-hmp, lsb-intel-hmp-

ooc, lsb-intel-hmp-snmp, lsb-intel-hmp-docs

See Table 3 for a description of each package.

Table 3. Software Package Descriptions

Package Name Package Description

lsb-intel-hmp-com Core Host Software for Linux

lsb-intel-hmp-dmdev Intel NetStructure on DM3 Architecture Development Software

1 2 ... 16 17 18 19 20 21 22 23 24 25 26 27 28

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